Frequently Asked Questions

India Arrival Card Frequently Asked Questions

You must choose a passport and use the same one to apply as you will to enter Taiwan.

The details on your Taiwan Arrival Card must match those on the passport that you present at border control.

Yes, you can apply on behalf of another person, such as a family member or travel companion. Just ensure that all the information provided is accurate and matches the details on their passport.

We send you all updates by email. You can check the status of your TWAC by looking at the most recent email from us.

For further questions, you can contact us here.

The CVV number is a security number located on the back of your debit or credit card.

If you have any payment issues, please contact us at info+taiwanac@visasyst.com.

Please first check your Spam/Junk folder. If you still cannot find an email from us, contact our team at info+taiwanac@visasyst.com.

If you deleted or lost the confirmation email, please contact our team at info+taiwanac@visasyst.com. We’ll resend the details to your inbox.

In the unlikely event that your Arrival Card is denied, we’ll inform you by email with possible steps you can take.

If you’ve already submitted your TWAC and it contains a mistake, contact our team as soon as possible at info+taiwanac@visasyst.com.

No, it’s not necessary to print your TWAC, usually a digital copy is accepted. However, we recommend also printing a copy, in case authorities request to view it.

taiwan.etacard.com belongs to ETA Card FZ-LLC, VUNE0174 Compass building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirate. We are a private agency who assists individuals to apply for travel documents. We are not affiliated or endorsed to any Government, nor do we provide legal advice, but we bring travelers specialized support about the application process for a private fee.